Life at Forward in the Dominican Republic

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Our Start

When Co-founder & Executive Chairman, Justin Bakes, launched Forward in Boston, MA to expand access to capital to underserved small businesses in the US, the company experienced immediate growth. Justin, who’s also fluent in Spanish, reached out to a connection in Santiago, DR to open an office there. This office has helped Forward continue to deliver the award-winning service our customers know and expect.

Workspace and Location

While we offer workplace flexibility for most employees, we also have a modern, fully-equipped office in Santiago de los Caballeros. As the largest city in the Cibao region, Santiago is filled with restaurants, retail shops, and other corporate offices. If you’re commuting to our office, you’ll find that it’s easily accessible by car or bus, and that it’s worth the trip! Our employees are passionate about their work and dedicated to driving our mission to unlock the capital that fuels small businesses across America.

The Forward Experience

No matter where you work, our culture at Forward is truly special. This is a place to grow your career with thoughtful learning and development programs and exciting internal mobility opportunities. We prioritize being good corporate citizens, offering paid volunteer days and sponsored volunteer events. We also want employees to feel balanced by offering flexible work schedules, open paid time off, paid parental leave, and a culture of “family comes first.”

Employee Spotlights

Hear from our employees about their experiences, growth, and the vibrant culture that makes our workplace unique. Their stories are a testament to why Forward is such a great place to work.

"Working at Forward has boosted my professional growth through daily collaboration with diverse teams. Engaging with top professionals fosters a positive culture, plus the company’s educational programs have also been essential for my development."
Ernesto Mendez Operational Strategy Analyst
"There’s a culture of transparency and open feedback that is actively encouraged. Everyone makes you feel welcomed and valued, which creates a truly supportive environment."
Leuris Polanco Client Services Expert I
"Forward is an exceptional workplace that prioritizes career development through mentorship and training. The company offers flexible arrangements that support work-life balance, and the inclusive culture ensures that every employee feels valued."
Maria Laura Mieses Account Specialist I
"I’ve been with Forward for two years and feel supported by my peers and leadership. The company focuses on mental health and a positive work environment. Forward truly cares about employees' well-being. It’s a fantastic place to work."
Solidet Medrano Client Services Expert I
"Since joining Forward in 2018, I knew that it was an excellent company. The welcoming culture and supportive and inclusive environment are just a few of the many qualities that have continued to make it an amazing workplace."
Katherine González Operations Manager I

Want to get the inside scoop about what it’s like to work here? Check out our Glassdoor rating and read anonymous employee reviews.

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