Life at Forward

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Our Story

At Forward, all that we do is centered on our belief that every business deserves financial opportunity. Founded in 2012, we’ve had over a decade to refine our processes, grow our company, and work towards our mission to unlock the capital that fuels small businesses across America. We are so excited to see how our story continues to unfold!

Based in the US

While we support workplace flexibility and give employees a choice of where to work, we have a beautiful office in the heart of Boston’s Financial District. It’s a quick walk to the North End and Faneuil Hall, and our kitchen is always stocked with snacks and beverages (so many fun caffeine options!). Plus, we’ve got 360° views of Boston’s skyline. Wherever you’re coming from, the commute is easy, since we’re close to all major T and commuter rail lines.

The Forward Experience

With our core values as our compass, we strive to make each day better than the last and cultivate a culture that is truly unique – whether you’re in the US, CAN, or in the DR. Interested in taking a deeper dive into our company’s culture and how we help our customers, people, and business thrive? Check out our 2025 Impact Report, which takes a look back at our recent initiatives surrounding growth and development, giving back, and so much more.

Team Spotlight: Account Servicing

As a leading provider of financing for small and medium-sized businesses, customer experience is one of our top priorities. Our award-winning Account Servicing Department (ASD) is integral to Forward’s success – whether they’re providing payment history documentation or offering support during unexpected business challenges, they are there to help our customers every step of the way.

 

Team Spotlight: Account Servicing

As a leading provider of financing for small and medium-sized businesses, customer experience is one of our top priorities. Our award-winning Account Servicing Department (ASD) is integral to Forward’s success – whether they’re providing payment history documentation or offering support during unexpected business challenges, they are there to help our customers every step of the way.

 

 

Want to get the inside scoop about what it’s like to work here? Check out our Glassdoor rating and read anonymous employee reviews.

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