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Customer Story: Credit Card Processor Appreciates Forward’s Willingness to Help

January 26, 2021 | Customer Stories

January 26, 2021 – We spoke with Ken of First Global Merchant Services about his experience working with Forward Financing to get the funding he needed to support his customers.

 

Why did you need capital?

I work in the credit card industry, and I needed to pay upfront a large sum to pay for marketing.

Forward Financing Customer Story

 

Why did you choose Forward?

I wanted to partner with someone that I could build a relationship with, which is why I didn’t go to a bank. Forward was willing to work with me, was flexible about the eligibility qualifications for funding, and made it easy to apply for a renewal.

 

How did Forward Financing help your business?

The funds helped me to reach more customers, and the support during COVID was tremendous. When I needed to change my payment amount, it was good to know that Forward was willing to help me out when things got tough.

 

What did you appreciate most about your experience with Forward?

The customer service and willingness to communicate. They were responsive and upfront about the process. People made it happen when I needed the funds and were flexible with me when my business slowed down due to COVID.

I liked how they were professional and knew what they are talking about, which made me feel comfortable with the process. You go back to the people who provide you with good service and want to work with you, which is why I received funding from them several times.

 

Interested in learning more about how Forward Financing can help your business? Submit your application today or give us a call at 888-244-9099.