Director, Renewal Sales

Headquartered in Boston, Forward Financing has been recognized as a Best Place to Work by the Boston Business Journal and Built In Boston and is certified as a Great Place to Work.® At Forward, we believe every business deserves financial opportunity. That’s why we provide fast, flexible capital to small businesses that have often been underserved by traditional financing options. Our mission is to build a world-class fintech company so our customers and people can reach their full potential. We’re investing in our employees, technology, and customer experience – with long-term success in mind every step of the way.

We are seeking an experienced and results-driven Director of Sales to lead our renewal sales team. The ideal candidate will have a proven track record of driving sales growth, developing effective sales strategies, and building strong relationships with clients. As the Director of Sales, you will be responsible for overseeing all aspects of our renewal sales operations, including setting sales goals, developing sales plans, and implementing strategies to achieve targets.

In this role you will

  • Develop and implement strategic sales plans to achieve company objectives and revenue targets.
  • Lead, motivate, and mentor the sales team to achieve individual and team sales goals.
  • Identify new business opportunities and develop strategies to capitalize on them.
  • Build and maintain strong relationships with key clients and partners.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Collaborate with internal teams to ensure alignment of sales strategies with overall company objectives.
  • Monitor and evaluate sales performance against KPIs and implement corrective actions as needed.
  • Stay abreast of industry trends and competitor activities to identify potential threats and opportunities.

Role Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
  • Proven track record of success in sales leadership roles, with at least 8 years of experience in a similar capacity.
  • Strong leadership and management skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients.
  • Strategic thinker with the ability to develop and implement sales strategies that drive results.
  • Analytical mindset with the ability to interpret sales data and make data-driven decisions.
  • Solid understanding of [industry/sector] market dynamics and trends.
  • Proficiency in CRM software and other sales management tools.
  • Results-oriented with a strong focus on customer satisfaction and retention.

#LI-TT1 #LI-Remote

Forward Financing Core Values:

  • Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
  • Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.
  • Act With Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.
  • Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a fintech company headquartered in Boston that provides fast, flexible, and reliable capital to small businesses nationwide. Since 2012, Forward has provided over $2.4 billion in financing to more than 55,000 small businesses. Forward has been consistently named by the Boston Business Journal and Built In Boston (and more!) as one of the best places to work in Massachusetts.

Forward actively promotes a focus on diversity, equity, and inclusion in all we do. We encourage a workplace where trust and respect are paramount and all employees feel valued, heard, and accepted. By accepting diversity of thought, background, and identity, we will continue to become a stronger team and a better organization.

Our diverse and driven group of 440 people, with more than 200 based in the U.S., and 240 internationally, is a 100% employee-owned company. Our employees come to work (or log on virtually!) knowing they are helping thousands of small businesses while advancing their own careers. If this sounds exciting to you, learn more about our leadership team and our open opportunities.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, 401k match, wellness reimbursement, paid volunteering days, annual professional development budget, and charitable donation match.

At Forward, employee choice means each individual gets to decide where they work. Almost all team members have the choice of where to live and where to work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

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