COVID-19

Our Commitment to You

A message from Justin Bakes, Founder & CEO

 

To our small business customers,

We understand the concern and uncertainty you may be experiencing due to the coronavirus (COVID-19). We want you to know that our team is here to help small business owners like you get the support you need throughout these unprecedented circumstances. Forward Financing has made several changes to help our customers:

  1. Waiving all new NSF fees and penalties incurred with our payment arrangements.
  2. Doubling the size of our Account Servicing team to quickly help customers that need to modify their payment plans.
  3. Keeping our doors open to provide funding for essential businesses that are experiencing high demand due to coronavirus.
  4. Making connections to PPP (Paycheck Protection Program) lenders that will provide emergency financial assistance.

To check your account balance or payment history, we encourage you to visit our merchant portal. If you have questions about adjusting your payment plan, please email us at account.servicing.team@forwardfinancing.com with your March bank account statement and April month-to-date transaction history (either in a .csv or .pdf file) and a member of our Account Servicing team will be happy to assist you.

Please continue to check our website for additional information and resources as the situation continues to evolve. All of us at Forward Financing are in this together with you. Please stay safe and take care of yourself!

 

Sincerely,

 

Justin Bakes

Founder & CEO