Forward Financing Merchant FAQ

General

Who is Forward Financing?

Forward Financing is a leading provider of working capital to small businesses nationwide. Since 2012, more than 10,000 small businesses have trusted us to provide them with fast, flexible, and reliable funding to fuel their success.

How can you help my small business?

Forward Financing works with businesses in over 700 industries ranging from physicians and restaurants to repair shops and retailers. We specialize in making capital accessible to small businesses that are underserved by traditional financial institutions, such as banks and credit unions. Because we look at your real-time business cash flow — not just your historical financials and personal credit score — we’re able to deliver financing solutions to more small businesses than most other funding sources.

What is a merchant cash advance?

A merchant cash advance is a financing arrangement that will provide you upfront capital in exchange for a fixed amount of your future revenue. For more details on merchant cash advance, check out our Resource Center.

How much funding can I access through Forward Financing?

Forward Financing offers funding between $5,000 and $300,000.

Application

What are the minimum eligibility requirements to qualify for funding from Forward Financing?

To qualify with Forward Financing, you must be a U.S. based business with:

  • 3 months minimum time in business
  • At least $5,000 in monthly sales
  • No minimum FICO score

What information do you need from me to apply?

Forward Financing has one of the simplest application processes in the industry because we only ask for what we absolutely need:

  • Owner’s name and social security number (SSN)
  • Business name and Tax ID or EIN
  • Three months of your most recent bank statements

Will I still be able to qualify if I have bad credit?

Forward Financing offers solutions for business owners with strong, well-established credit as well as business owners with imperfect credit. In fact, while we do evaluate your credit history, we don’t have a minimum credit score requirement, which means that even without great credit you can qualify for financing.

Will applying with Forward Financing impact my credit score?

No. We only perform a soft credit inquiry which does not impact your credit score.

How quickly will I know if I’m approved for funding?

You will know if you are approved for funding within hours. For most of our applicants, same-day approvals are the norm, but if you submit your application after typical business hours, you may not receive a response until early the following morning.

Are there any industries that Forward Financing will not fund?

While we provide financing to more than 700 industry segments, including higher-risk industries such as trucking and construction, there are some industries we do not service such as those related to adult entertainment, gambling, firearms, or illicit substances.

How long will it take me to complete my application?

Applying with Forward Financing takes most applicants less than 10 minutes.

When can I expect to see the money in my account?

If your deal closes before 3:00 P.M. Eastern Time, you will have the option of receiving money in your bank account the same day via wire transfer (fees may apply). Otherwise, your funds will arrive via ACH transfer the next business day.

How do you determine what amount I’m eligible for?

The amount of financing for which you qualify is determined by a number of factors including, but not limited to, your business cash flow, time in business, and your business and personal credit history.

Funding

Will I be required to sign a personal guarantee or to pledge collateral?

No, Forward Financing does not require personal guarantees or other collateral (e.g. equipment, house, etc.). We rely solely on the revenue your business generates for repayment.

What if I already have a traditional bank loan?

Our product is designed to complement traditional financing. As long as you meet our requirements, we can still provide you with financing without affecting your other obligations.

Are there any restrictions on how I can use my funding?

Though you will be required to specify what you intend to use your merchant cash advance for, you are free to spend the money on whatever is best for your business. Typical use cases include purchasing inventory, repairing equipment, renovations, expansion, reducing debt, and emergency expenditures.

Payment and Account Management

How do I submit payments on my advance?

As part of receiving funding, you will authorize Forward Financing to debit your bank account directly according to the amount and frequency specified in your financing agreement. Please contact your account executive if you would ever like to pay more than your regularly scheduled payment amount.

What if I want to pay the full amount early?

You can pay off your account in full at any time with no extra charges. In some instances, Forward Financing may even offer a discount for early payment in full, though certain restrictions may apply. It is recommended that you review your merchant agreement or speak directly with your account executive for details on your prepayment options.

When am I eligible for renewal?

You will be eligible for a renewal once you have repaid between 60% and 80% of your advance, subject to satisfactory payment performance. The exact paydown required for you to be eligible for a renewal will be communicated to you by your account executive prior to funding.

How can I track my account with Forward Financing?

Forward Financing provides clients with an online portal where they can view information about their financing including the outstanding balance, payment history, upcoming scheduled payments, and renewal eligibility. Should you have additional questions, you can call us at 1-888-244-9099 to speak with one of our dedicated account executives.

For existing clients, login to your online portal here.

What if I do not have enough funds to make my regularly scheduled payment?

If you are unable to make your scheduled daily or weekly payment, please contact your account executive so they can work with you and one of our Payment Specialists to discuss a payment plan that suits your business best.

If I need help with my account or have questions throughout the process, can I talk to a real person?

Absolutely. Our expert account executives are standing by to answer your questions. Give us a call Monday through Friday between 9:00 A.M. and 6:00 P.M. Eastern Time at 1-888-244-9099.

Do you withdraw payments on holidays?

We only withdraw payments from your account on days when banks are open, so you will not be debited on any U.S. bank holidays.

If you don’t withdraw a payment one day, will you withdraw two payments the next day?

We will never double debit your account after a holiday.

How do I request a payoff letter?

Please contact your account executive directly to request a payoff letter.