Principal DevOps Engineer

Forward Financing has been recognized as one of the fastest-growing fintech companies in Boston for the past five years, as recognized by Boston Business Journal and Inc. Magazine. At Forward, we believe every business deserves financial opportunity. That’s why we provide fast, flexible capital to small businesses that have often been underserved by traditional financing options. Our mission is to build a world-class fintech company so our customers and people can reach their full potential. We’re investing in our employees, technology, and customer experience – with long-term success in mind every step of the way.

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As a Principal DevOps Engineer you will work closely with DevOps and feature engineers to optimize and improve the parts of our web application software that interact with cloud infrastructure on AWS.  This role will not be working on new/existing features of our web applications and instead will focus on the code that ‘bridges the gap’ between software and the infrastructure that runs it.  This includes systems that monitor the health of our applications, the containers they run in, the databases that store the data, the caches that improve performance, and the various libraries that handle these connections.

Engineering Culture:

We are a close knit group that embodies curiosity and collaboration. We check our egos at the door as we greet each other good morning over slack to start our day. We look forward to our weekly ‘Code and Coffee’ sessions to discuss ideas, despite a select few that choose not to drink coffee (it happens). When we’re not hands to the keyboard, we’re an eclectic group of woodworkers, musicians, artists, gardeners, gamers, home chefs, athletes and outdoor enthusiasts. Help us add to this list and come join us!

Varied Tech Stack:

All our engineers have the opportunity to work with Typescript, Golang, React, and Ruby (to name a few), but we don’t require experience in all.

In this role you will:

  • Serve as a subject matter expert on writing and deploying modern web applications on AWS and potentially other IaaS or PaaS providers
  • Help define and improve security, uptime, and stability of containerized applications
  • Work with DevOps on migrating web apps from Heroku to AWS
  • Be a thought leader for how to best leverage cloud technologies as we add analytics and data science workloads to our infrastructure
  • Help identify and implement ways to make it easier for Forward's engineers to develop software through a combination of tooling and improvements to local and hosted development environments

Forward Financing Core Values:

  • People First – We build relationships and genuinely care about each other.
  • We Before Me – We prioritize team success over individual success.
  • Be Candid – We are authentic, transparent, and direct.
  • Do the Right Thing – We act with integrity and we don’t cut corners.
  • Relentless Improvement – We push ourselves, never settling for the best we did yesterday.
  • Be Positive – We are optimistic and assume positive intent.

About Us:

Forward Financing is a Boston-based fintech company that provides fast, flexible, and reliable capital to small businesses nationwide. Since 2012, Forward has provided over $1.5 billion in financing to more than 35,000 small businesses. Forward has been consistently named by the Boston Business Journal and Built in Boston (and more!) as one of the best places to work in Massachusetts.

Forward actively promotes a focus on diversity, equity, and inclusion in all we do. We encourage a workplace where trust and respect are paramount and all employees feel valued, heard, and accepted. By accepting diversity of thought, background, and identity, we will continue to become a stronger team and a better organization.

We are a diverse and driven group of over 200 people, with an office located in the heart of Boston’s Financial District. Our employees come to work (or log on virtually!) knowing they are helping thousands of small businesses while advancing their own careers. If this sounds exciting to you, learn more about our leadership team and our open opportunities.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, 401k match, wellness reimbursement, paid volunteering days, annual professional development budget, and charitable donation match.

The health and safety of our colleagues is our top priority and we currently maintain a policy requiring all US-based employees to be fully vaccinated against COVID-19. Forward Financing is an equal opportunity employer and will consider a reasonable accommodation for those unable to be vaccinated. We will continue to follow the latest CDC guidelines in our office and for any planned in-person gatherings. Plus, we have implemented an Employee Choice policy, so team members can work where they feel most comfortable. 

At Forward, employee choice means each individual gets to decide where they work. Almost all team members have the choice of where to live and where to work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

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